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I've never dropped them or abused in anyway. This unit would fail randomly. The components are just poorly built. Over the past three years of owning them, I've had to exchange them twice and it may be a third. The headphones would just quit working without any indication. Too bad they were very simple headphones and worked during the three years. The headphones are just not worth the money or trouble.
We sent it back and were sent a replacement which was no better, so we just kept it and gave up. We loved it so tried to get the identical model again. We had the old model for a couple of years until the head set broke. We did notice that the new model was made by a different company from the old one. Unfortunately it was replaced with a new model which was awful. Kept crackling and popping. We will now research for a completely different brand to replace the Acoustic one. Too bad as the original one was great.
Due to static interference these phones can only be used for AM radio - I would rather use wired headphones than wireless with so much of static.
This is the second set I bought from Acustic Research but this recent set is absolutly terrible. Difficult to get them in the proper position. First of all it is difficult to set the headphones to charge. If they do not sit properly on the base they do not charge. But worse of all, there is frequent static and then the sound shuts off for a few seconds. Save your money and DON'T buy this product.
Love this item. Exception,,quality. first battery charge failed after only two hours. Now have to use a separate battery charger.
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